Terms of Service

OVERVIEW
Welcome to Valtox! The terms “we”, “us” and “our” refer to Valtox. Valtox operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Valtox is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS
All products sold by Valtox are supplied strictly for laboratory, research, and analytical purposes only. Products are not intended for human consumption, therapeutic use, veterinary use, diagnostic use, or any form of clinical application.

By purchasing from Valtox, you acknowledge and agree that you are purchasing products solely for lawful research purposes and that you understand the intended handling requirements of such products.

We have made every effort to provide an accurate representation of our products and services in our online store. However, product colours, packaging, labels, or appearance may differ depending on your device display settings, manufacturing updates, or batch variations.

We do not warrant that the appearance or specifications of any products purchased by you will meet your expectations or appear exactly as depicted within our store.

All product descriptions, pricing, availability, and specifications are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available for purchase on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase products from Valtox. Valtox reserves the right to accept, refuse, limit, or cancel any order at its sole discretion, including where we believe an order may breach these Terms of Service or applicable laws.
Orders are not considered accepted until payment has been received, processed, and confirmation has been issued by Valtox. Please review your order carefully before submitting, as cancellation requests may not be accommodated once an order has been processed or dispatched. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are subject solely to our Refunds, Returns & Claims Policy. By placing an order, you acknowledge and agree that all products sold by Valtox are intended strictly for laboratory, research, and analytical purposes only and are not for human or veterinary use.

SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including but not limited to trademarks, logos, branding, text, graphics, images, product descriptions, videos, website design, and layout are owned by Valtox, its licensors, or affiliates and are protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, download, transmit, copy, or exploit any part of the Services without prior written consent from Valtox.

All rights not expressly granted are reserved by Valtox.

SECTION 7 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Valtox is powered by Shopify, which enables us to provide the Services to you. However, any purchases made through our store are made directly with Valtox.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions conducted between you and Valtox, including any loss, damage, or issues arising from purchased products or services.

SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed on our website, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you.

SECTION 11 – FEEDBACK
If you submit suggestions, reviews, feedback, or other content to us, you grant Valtox a perpetual, worldwide, royalty-free license to use, reproduce, publish, modify, and distribute such content for operational or promotional purposes.

You are solely responsible for any feedback or content you submit and agree that it will not violate any law or third-party rights.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.

SECTION 13 – PROHIBITED USES
You may not use the Services or products for any unlawful purpose or in violation of any applicable laws or regulations.

You agree not to:

Use products for human or veterinary consumption
Misuse products contrary to their intended research purpose
Attempt to interfere with the security or operation of the Services
Upload malicious software or harmful code
Copy, scrape, or reproduce website content without permission
Use automated systems, bots, or AI tools to access the Services in an unauthorised manner
Provide false or misleading information

We reserve the right to suspend or terminate access to the Services if these Terms are violated.

SECTION 14 – AGENTS
14.1 This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request’s user agent string: “Agent/[agent name]”; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES
The Services and all products sold through the Services are provided on an “as is” and “as available” basis without warranties or guarantees of any kind, either express or implied.

Valtox does not warrant that the Services will be uninterrupted, secure, accurate, or error-free.

To the fullest extent permitted by law, Valtox disclaims all warranties including merchantability, fitness for a particular purpose, durability, and non-infringement.

SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Valtox, its affiliates, directors, employees, contractors, licensors, and service providers shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from your use of the Services or products purchased through the Services.

This includes, without limitation, loss of profits, data, revenue, savings, business opportunities, or any damages arising from misuse of products.

SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Valtox, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide Services to you shall be governed by and construed in accordance with the laws of Victoria, Australia.

You agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia in relation to any dispute or claim arising from your use of the Services or purchases made through Valtox.

SECTION 23 – HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at valtoxlabs@gmail.com.
Our contact information is posted below:
Valtox: valtoxlabs@gmail.com